Zero to Travel Coordinator

The exact rebooking order when a flight cancels, and why the booking tool is the last place you go, not the first. Plus the word-for-word script for telling a senior manager they can't expense the hotel they booked for the loyalty points.

The exact script rental desks use to sell your traveller €39-a-day insurance they may already have, and the two-minute check that defuses it. Plus the maths that shows when a pre-booked transfer costs barely more than the taxi queue and buys far more certainty.

The attrition clause, the line in a hotel contract that quietly bills your company for rooms nobody slept in, and how to negotiate it down before you sign. Plus the exact data you must collect from every traveller before anyone flies, and the privacy-safe way to collect it without passport scans landing in your inbox.

The exact prompt that scans a sixty-row OBT export for name mismatches, date typos, and missing approvals in minutes, and the two-week, day-by-day plan that turns AI from a novelty you tried once into a tool you use without thinking.

The interview questions that come up most often in coordinator interviews, written out with answers that work even if you've never held the title, and the 30-60-90 day plan that helps a first-time coordinator come across like someone on their second programme.